Our printers use thermal printing, so they do not need ink cartridges. The tickets are made from special thermal paper designed exclusively for Coatcheck printers.
The printer can print up to 9,999 cloakroom tickets within one sector, such as sector A.
No. The printer can produce 80 tickets per minute and is used at some of Europe's largest indoor concerts, serving more than 15,000 visitors.
Yes. The printer is designed for years of industrial operation in high-capacity cloakrooms and is manufactured in Europe, not China.
Within the European Union, we deliver the printer within three working days.
Each ticket can include your logo, a sequential number, the date and the exact printing time. These details make collection checks easier and help distinguish tickets from another venue or event. Staff should always check that the ticket matches the label on the stored item.
The keyboard is simple to use and lets you divide the cloakroom into five sectors. You can separate rows of hooks, luggage or a VIP area, for example. Set the number ranges and divisions to suit your cloakroom.
Yes. With more than 15 years of experience in high-capacity cloakrooms across Europe, we can help you make the best use of space, recommend equipment and provide fast service for satisfied visitors.
We recommend at least one printer for every 500 cloakroom hooks.
Coatcheck serves cloakrooms in clubs, hotels, theatres and cultural halls, as well as concerts, balls and conferences. We choose a setup based on cloakroom capacity, the number of service points and the rate at which guests arrive.
Staff print a ticket and assign the stored coat to the corresponding number or sector. The guest keeps their part of the ticket and shows it when leaving. Staff check that the label matches the stored item before returning it.
Yes. You can try a Coatcheck printer free for one month, with no obligation to buy. Use the form on the homepage to tell us about your venue. We will agree on a suitable setup and the trial details.
In normal use, the main consumable is compatible cloakroom tickets. Thermal printing means no ink or toner purchases. Ticket consumption depends on attendance and your service process; we will help choose materials and estimate the quantity needed.
The number of hooks, division into sectors and number of staff working at once are important. We also consider luggage storage and the operational reports you need. Tell us how your cloakroom works, and we will recommend a suitable Coatcheck printer and keyboard combination.
For Coatcheck, preparation for EET 2.0 is planned through the Infinity keyboard, so replacing your existing printer is not automatically necessary. We will check your setup's compatibility and any required additions based on your model.
We offer cloakroom tickets for Coatcheck printers, pre-printed versions and luggage stickers. The right type depends on whether you label a garment on a hanger, a hook or luggage. Check compatibility with your printer and attachment method when ordering.
Yes. Tickets can include your venue's logo along with the identification, printing date and time. We will help prepare the artwork and settings. You can also find operation and setup details on the Support page.
The process depends on your printer model and keyboard. With a supported setup, follow the manual to connect to settings and reports over the relevant network; this does not automatically mean access from anywhere over the internet. Find the correct manual on the Support page.
We offer a five-year warranty and 24/7 technical support for Coatcheck printers. If a fault occurs, tell us the model and describe the problem so we can recommend the next steps. Depending on the situation, we will arrange service or replacement equipment and agree on its terms.
The Support page contains Coatcheck+ and OneFive instructions, setup information and cloakroom rules. For help with operation or technical issues, call +420 776 516 111 or email info@ticketprint.cz. Support is available 24/7.
Yes. We hire out mobile cloakrooms for concerts, balls, conferences and other events. Equipment and any staffing are agreed based on location, capacity and opening hours. Find details on the Cloakroom hire page.
Send the event date and location, expected visitor numbers and cloakroom opening hours. Include details of available space, existing equipment and whether you need staff. This helps us prepare a solution suited to your event.
OneFive instructions are listed separately from Coatcheck+ materials on the Support page. Check your device's model before downloading. If unsure, send us a photograph and we will help you choose the right instructions.
Yes. You can organise clothing and luggage into separate sectors and choose suitable labels for each. We offer luggage stickers. We will recommend the layout and equipment based on your space and operating process.
Follow your cloakroom rules and verify that the item belongs to the guest before returning it. A coat description alone may not be enough; staff should follow the operator's predefined procedure. Cloakroom rules are available on the Support page.
Base your supply on the expected number of stored items and add a reserve for higher attendance and ongoing operation. Before the event, check compatible ticket supplies at every printer and ensure spare packs are available to staff. We will help estimate consumption for your setup.
